Terms & Conditions

Terms & Conditions Voile et Vent Yachting Charters   

These terms and conditions apply to all bookings made through Voile et Vent Yachting Charters. Placing a booking with Voile et Vent Yachting Charters and paying a deposit constitutes acceptance of these terms and conditions.

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MINIMUM STAY

Voile et Vent Yachting Charters requires a three (2) night minimum stay. Longer minimum stays may be required during holiday and special event periods. If a charter is taken for less than two days, the guest will be charged the two night rate.

STEWARDESS/ROOM SERVICE

Daily “Room Service” is included in the daily rate. If you wish to have “Full Service” during your stay, an additional charge will apply. Please make arrangements with management for this service. GUESTS

Accommodations thru Key West Luxury Charters are for the use by our guests only. When you arrive, you will be shown your suite, usable areas of the yachts interior and exterior, and all facilities. Also, the Key West Harbour Yacht Club privileges are for your enjoyment, with care, i.e.: Heated pool, sauna, fitness center, cocktail bars, and Five-star gourmet Restaurant.

GUESTS’ VISITORS

If you wish to have friends visit you while you are staying on board a vessel operated thru Voile et Vent Yachting Charters, prior arrangements must be made with management, and if necessary, an appropriate fee decided upon. Any guests’ friends/visitors, (excluding those booked into the premises), will incur a fee if they stay for more than a short visit during the day or in the evening.This fee is called a “Day Rate”, which does not include overnight accommodations and is for the use of the premises and facilities. The day rate will be charged at a rate determined by the management and agreed to by the visitors or guests concerned. 

MENU AND BEVERAGE SELECTION

If choosing to have a private Chef on board during your stay, please confirm your menu and beverage selection at least 21 days prior to your arrival, or as otherwise advised in writing.LIQUOR LICENSING LAWS

Under the Liquor Licensing Laws we are under an obligation to ensure that you or your guests do not become intoxicated, whereas, causing a disturbance to others in the Key West Harbour Yacht Club Marina, or for anyone drinking under the age of 21. We require your assistance to ensure we do not breach our obligations.  Voile et Vent Yachting Charters will not be held responsible for any cost incurred in the event of a disturbance or for any damages that may arise from the disturbance. The Charterer and their guests will be responsible for all cost pertaining to the breach of this contract.

GROUP/FUNCTIONS

Contact us for more information (954) 614-2500, for weddings, receptions, parties, special events and all other functions. CONFERENCE AND FUNCTION CONDITIONS

Full day package s based on Yacht hire from 12:00pm – 8:00pm.

Additional charges will apply if the Yacht is required outside these hours.We reserve the right to re-allocate the location or cancel the booking due to circumstances beyond our control.RESPONSIBILITIES

Charterer should arrange their own appropriate security and notify the management of such arrangements.

The Charterer is responsible for any damage or loss to the Yacht or Key West Harbour Yacht Club Marina caused by or contributed by any of the attendees/contractors of the event.

In accordance with Voile et Vent Yachting Charters Liquor Awareness Policy, we reserve the right to cease the supply of liquor to any guest that contradicts this policy.

SURCHARGES

A charge of $150/each additional half hour will apply if a function continues after agreed time.PRICES

The prices quoted will be confirmed in writing along with final function details.

All rates quoted are specifically for this quotation and for the date range nominated. Should your requirements or dates change, a price change may be applicable.

Prices may increase at any time without notice due to changes in or imposition of government charges, taxes or an increase in direct costs.

DAMAGES

Guests are financially responsible for any damages sustained to the Yacht and its contents and property owned or in the care or custody of Voile et Vent Yachting Charters, for invitees or other persons attending the function, whether in the area reserved or any area or part of the Key West Harbour Yacht Club Marina, loss of property, or injury before during or after any event. Nothing is to be adhered in any way to any wall, door, or other parts of the vessel or buildings.

ADDITIONAL SERVICES

We will be pleased to arrange a variety of additional services upon request, such as entertainment, etc…A charge will be incurred for some services. If the event is cancelled, such service charges will be your responsibility.

ARRANGEMENTSIf applicable, a detailed event list which covers the finer points of your event will be sent to you within 2 weeks prior to the event date. You will need to promptly sign and return this event list to us as acceptance.

SMOKING

There is no smoking in the suites or anywhere inside the vessels, but you may smoke outside.

TRANSPORTATION

Please be aware that we are not able to transport you to and from the airport or restaurants and the like, although we can provide you with the contact numbers of those in the transportation industry who supplies these services.

PETS

Because of the nature of this establishment, we are unable to take pets.

ROOM ATTENDANCE

Authorized employees or repairmen may enter the suites during normal business hours for any purpose pertaining to cleaning the rooms, repair, improvements, care and management of the property.

VALUABLES

Voile et Vent Yachting Charters does not accept any liability for loss of or damage to any valuables or property belonging to guests or their visitors. It is therefore the sole responsibility of all guests to make arrangements for adequate insurance coverage on all valuable items prior to arrival. This includes, but is not limited to, photographic devices, jewelry, cash and vehicles. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from the use of the premises or others whom they invite to use the premises.

GENERAL INDEMNITY

While every care has been taken by Voile et Vent Yachting Charters to ensure the safety of guests and their possessions while enjoying our accommodations, Voile et Vent Yachting Charters does not accept any liability in the event that any loss or damage to persons or property is experienced by a guest.

THE OWNER/MANAGEMENT

Each vessel booked through Voile et Vent Yachting Charters is privately owned; whereas the owner and his insurance/underwriters accept no responsibility for accidents, injuries, deaths due to snorkeling, swimming, kayaking, scuba diving, water skiing, windsurfing, spinnaker/halyard flying, dingy use, outboard engine, or similar sports or, any equipment or vessels whether supplied by the owner or charterer.

RESPONSIBILITY for children

The Charterer shall be fully responsible for the conduct and entertainment of the children on board and no member of the crew or management shall be held responsible for their conduct or entertainment.DRUG RESTRICTIONSThe Charterers complete party agrees to prohibit the use or the possession of any illegal drugs, including marijuana on board any charter vessels operated through Voile et Vent Yachting Charters. They will be totally responsible for any loss or damage caused to the vessel, due to this customs violation, or applicable drugs act. Penalty of the discovery of illegal drug and controlled substance, other than normal prescriptions is confiscation and forfeiture of the vessel, even if the presence of this substance is not known to the captain or the crew. Therefore “IF” such substance is used or found in the possession of any guest or visitors of the guests’, the charter will be immediately cancelled and a NO REFUND will be forthcoming.

PASSPORTS

All citizens entering a foreign country must have a current passport.

BOOKING CONFIRMATION & PAYMENT REQUIREMENTS

An enquiry, whether it is through one of our agencies or a personal call, or through any other medium, does not automatically confirm the booking. Bookings can be made by telephone or email; however, our online enquiry form is especially designed to assist us in ensuring that our needs are fully met and this is therefore the perfect mode of enquiry.A 50% confirmation fee (deposit) is required in order to secure any accommodations through Voile et Vent Yachting Charters. Deposits shall be received within 30 days, if applicable, of the charter for accommodations.Bookings are only confirmed once Voile et Vent Yachting Charters has received the 50% deposit and the client has received a booking confirmation form from us.

SECURITY DAMAGE DEPOSIT

A security/damage deposit of $200 is required. This must be received within five (5) days of booking the reservation. The deposit in NOT applied toward the charter; however, it is fully refundable within (14) days of departure, provided the following provisions are met.

No damage is done to the yacht or its contents, beyond normal wear and tear.

No charges are incurred due to contraband, collection of services rendered during the stay.

The vessel is left in a reasonably tidy condition upon departure.

All charges accrued during the stay are paid prior to departure.

No linens are lost or damaged.

No early check-in or late checkout.

The Charterer is not evicted by the owner (or representative of the owner), or the local law enforcement.

FORMS OF PAYMENT

We accept cash, personal checks, money orders, bank checks, and bank transfers.

RATES

Rates may be subject to change. Rates do not include sales tax and applicable fees.

OTHER POLICIES

Balance in full will be taken upon check-in.

No refunds will be given for late arrivals or early departures.

Yachts booked through Voile et Vent Yachting Charters are not handicap accessible.

REFUND/CANCELLATION POLICY

Your deposit is non-refundable if you cancel your booking 14 days or less prior to the date of arrival.If a booking is cancelled within 30 days of the arrival date, a 25% portion of the deposit will be charged as a compensation for bookings that have been turned away, and revenue lost, or unless the Yacht is rebooked for the same period (pro-rata will apply) less 15% cancellation fee.  Alternatively, you may consider transferring your booking to another date where a vacancy is available.

BOOKING TRANSFER

If, due to unforeseen circumstances, you need to cancel a booking, you may transfer that booking to another date (where a vacancy is available). A 15% charge of the total bill will be charged and added to the final bill at the end of your stay.Refunds will not be given for situations out of the control of Voile et Vent Yachting Charters. These include, but not limited to, government actions, adverse weather or beach conditions, or road/building construction that may occur around or near any of our properties or in the Key West Harbour Yacht Club Marina.

FALSIFIED RESERVATIONS

Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or charter money, and the party will not be permitted to check in.

STORM POLICIES

Hurricane or storm policy – NO refunds will be given unless:

The state or local authorities order mandatory evacuations in a “Tropical Storm/Hurricane Warning area” and/or a “mandatory evacuation order has been given for the Tropical Storm/Hurricane Warning” area of residence of a vacationing guest.

The day that the authorities order a mandatory evacuation order in a “Tropical Storm/Hurricane Warning” area, we will refund:

Any unused portion of the reservation from a guest currently registered

Any unused portion of a reservation from a guest that is scheduled to arrive 

Any Deposits or monies received in advance used toward the balance of a reservation that is scheduled to arrive during the “Hurricane Warning” period.

TRAVEL INSURANCE

We highly recommend all guests purchase travel insurance. If you wish to purchase travel insurance, go to www.InsureMyTrip.com for details and to purchase.

ARRIVAL / DEPARTURE

Arrival is anytime after 2:00 pm and checkout is by 10:00 am. If necessary, please request modifications to these times in advance so that proper arrangements can be sought. Early arrivals will only be considered if the suites are vacant and prepared. The property will have been freshly cleaned upon your arrival. Amenities such as sheets, towels, and kitchen-ware are provided unless otherwise indicated on the yachts description. The property and furnishings must be treated with care and consideration. You must report any damages or breakage to management prior to check out or inform us immediately if damage is significant or should require emergency repair. You agree to leave the vessel in a reasonably tidy condition upon your departure.

EARLY ARRIVALS/LATE DEPARTURES

Because the vessels are booked on a daily basis, we are unable to hold luggage before or after a reservation has began or ended. If in the event you arrive in Key West substantially earlier than your guest check-in or your travel out of town exceeds your departure, a local service is provided to those who need to drop off luggage during that time, www.parrotheadporters.com

WRITTEN EXCEPTIONS

Any exceptions to the above mentioned terms and conditions must be approved in writing in advance.GRATUITIES

A crew gratuity, at your discretion, but typically 15% to 20% of the rate is not included. 

We appreciate that you will understand that these conditions are for the betterment and enjoyment of all. We endeavor to provide a comfortable stay for all our guests.Payment of the deposit constitutes the clients’ acceptance of these terms and conditions. We hope you enjoy your stay and thank you for your cooperation.